HOTELES TURISMO S.L.

Browsing and using the website “www.bravahoteles.com” (the “Website”) implies that the user must have accepted all of the terms and conditions on this page, which shall be deemed as valid and binding as any agreement executed in writing and signed. It is recommended that these terms and conditions be read carefully every time you wish to browse this Website. If you do not agree with the terms and conditions set out herein, do not access, browse or use the Website.

1. Information about the Webmaster:

• Entity: HOTELES TURISMO, S.L. (hereinafter, the “Entity”)

TIN: B17005919

Adress: Avenida Andorra, 18, 17251 – Calonge i Sant Antoni

E-mail: rgpd@bravahoteles.com

Chief Information Security Officer: Roser Rovira Segarra

2.Website content

These General Terms and Conditions of Access (the “Terms and Conditions of Access”) govern the use made by any person (the “User”) who accesses, browses, utilizes or contributes to the web pages that make up the Website, as well as the contents and services included on it.

The Entity reserves the right to modify and update the information contained on the Website, its settings, availability and layout, as well as these Terms and Conditions of Access, at any time whatsoever without prior warning.

Should a User not accept these Terms and Conditions of Access or, if applicable, the specific terms and conditions that govern the use of a certain service and/or content designed for the Website Users as put in place by the Entity, the User must refrain from accessing the Website.

The Entity may establish specific terms and conditions for the use of certain contents and services, of which the Users must be made aware and accept prior to using them pursuant to the terms and conditions to which they are subject.

3. Access to the Website

The User shall access the Website at their sole risk. The contents and services have the exclusive purpose of disseminating information about the business conducted by the Entity.

The User may access the Website free of charge without the need for prior consent to use the contents and services available on it, notwithstanding the technical conditions or the requirement to sign up for certain services and specific contents beforehand, as set out in the specific terms and conditions of these services.

The User undertakes to make appropriate, proper and lawful use of the Website’s contents and services. Illegal, unlawful activities or activities in breach of good faith and fair dealing are strictly prohibited, as is, in general, any conduct that infringes, violates or may go against respect for human dignity and the principle of non-discrimination based on race, gender, religion, opinion, nationality or any other personal or social circumstance; that is against the protection of public health, consumers and users; or that is against the protection of youth and childhood. Furthermore, any activity intended to impersonate any other person or entity, or to interfere with, breach, alter or disconnect the system, servers, networks and contents is strictly prohibited, as is the failure to comply with connection requirements.

The User shall use the services and contents for personal purposes only, whereby their use is prohibited for promoting, selling, contracting, advertising or divulging personal or third-party information, notwithstanding the provisions in any specific terms and conditions that may govern the use of a certain service and/or content.

The User must refrain from using any type of computer virus, code, software, computer program, hardware or telecommunications device that may cause damage or unauthorized changes to the contents, programs or systems that are accessible through the services and contents posted on the Website or on the information systems, files and hardware of the users, and the unauthorized access to any content and/or service on the Website.

The Entity reserves the right to exclude the User from its services without prior warning and to adopt any measures it may deem appropriate at any given time, in order to prevent any of the above forms of conduct or activities.

4. Intellectual and Industrial Property Rights

The Website is subject to Spanish laws on intellectual and industrial property. Under no circumstances shall it be understood that accessing, browsing and using the Website or the utilization and/or engagement of the products and services offered on the Website entails a waiver, transfer, license or partial assignment of these rights by the Entity to the User.

References made to trade names and trademarks, images, logos or other distinguishing marks, whether owned by the Entity or third parties, are subject to a strict prohibition on their use without the consent of the Entity or their legitimate owners. At no time whatsoever, unless expressly stated otherwise, shall access to or use of the Website and/or its contents and/or services, confer any rights on the User over the trademarks, logos and/or distinguishing marks included on it that are protected by Law.

All the intellectual and industrial property rights on the contents and/or services are reserved and, specifically, it is prohibited to modify, copy, reproduce, publicly disclose, any of the contents and/or services included on the Website in any way whatsoever, whether in full or in part, for public or commercial purposes, without the Entity’s prior, express and written consent or, if applicable, of the owner of the corresponding rights.

The person, persons or legal entities that breach intellectual or industrial property rights shall be liable before the competent Courts.

The Website contains texts written solely for information or dissemination purposes that may not reflect the current state of technology and that refer to general situations, as a result of which their content may not ever be used by the User in specific cases. The opinions expressed in them do not necessarily reflect the Entity’s points of view. The content of the articles posted on this Website may not, under any circumstances whatsoever, be considered a substitute for specialized, customized advice. The User should not act on the basis of the information posted on this Website without seeking the relevant advice from the Entity beforehand.

5. Use of Cookies

Pursuant to the provisions of section 22.2 of Act 34/2002, of 11 July, on Information Society Services and E-Commerce, HOTELES TURISMO S.L., hereby informs you about its data collection and cookies policy.

What are cookies?

Cookies are files that may be uploaded to your computer from the web pages of the Website.

They are tools that play an essential role in providing many services in the information society. Amongst others, they allow a web page to store and retrieve information about a User’s browsing habits from their computer and, depending on the information obtained, they can be used to recognize the User and improve the services offered.

What types of cookie are there?

Depending on the purpose for which data obtained from cookies are processed, a distinction can be drawn between:

– Technical cookies: They allow a user to browse a website, platform or app and to use the various options or services offered on them, such as controlling traffic and data disclosure, logging in to a session, accessing restricted sections of a website, remembering items that form part of an order, completing the purchase of an order, filling in a registration form or signing up for an event, using security features during a browsing session, storing contents for broadcasting videos or audio files, or sharing contents through social media.

– Personalization Cookies: They allow a user to access a service using certain predefined characteristics of a general nature in line with a number of criteria on the User’s computer, such as the default language, the type of browser used to access the service, the regional settings from where the service is accessed, etc. 

– Analytical Cookies: They enable cookie managers to monitor and analyses the behavior of users on the websites to which they are linked. The information collected from this type of cookie is used to measure the traffic on a website, app or platform in order to establish the browsing profiles of the users of these websites, apps and platforms for the purpose of making improvements based on the analysis of the data relating to the use made by users of the service.

– Advertising cookies: They are the most efficient way of managing advertising space that, if applicable, the editor has included on a website, app or platform from which a service requested is rendered based on criteria such as the content edited and the frequency at which advertisements are shown. 

– Behavioral advertising cookies: They are the most efficient way of managing advertising space that, if applicable, the editor has included on a website, app or platform from which a service requested is rendered. These cookies store information about the behavior of users obtained from the ongoing observation of their browsing habits, which makes it possible to build a specific profile to display advertisements based on these habits. 

What types of cookies are used on this Website?

This Website uses the following types of cookies:

The cookies used on this website are session and third-party cookies, and allow us to store and access information related to the language, the type of browser used, and other general characteristics predefined by the user, as well as to follow and analyze the ‘activity it carries out, with the aim of introducing improvements and providing our services in a more efficient and personalized way. HOTELES TURISMO S.L. does not use advertising or behavioral advertising cookies.

The use of cookies offers advantages in the provision of services and advantages in the provision of services within what is known as the information society, since it facilitates the user’s navigation and access to the different services offered by this site Web; prevents the user from having to configure the predefined general characteristics each time he accesses the Website; promotes the improvement of the operation and services provided through this Website, after the corresponding analysis of the information obtained through the installed cookies.

The cookies used on this Website can be processed by us and also by the third parties listed below, with whom we have contracted the provision of services for which the use of cookies is required:

– GOOGLE Inc. Statistical analysis of the Website at the level of visitor accounting, pages visited, keywords used and similar (http://www.google.es/intl/es/policies/privacy).

How can cookie settings be modified?

The User can restrict, block or delete the Website’s cookies, or those on any other website, from their browser. Each browser works differently. Below are links to the most popular browsers with information on cookie settings:

Internet Explorer: windows.microsoft.com/es-xl/internet-explorer/delete-manage-cookies#ie=”ie-10″

FireFox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

Chrome: support.google.com/chrome/answer/95647?hl=”es”

Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Warning about the deletion of cookies

If you reject the cookies you will be able to continue using the Website, but this may restrict the use of some features or prevent the Website from working properly, and the User must start a new session for each of the services that require the User to register or log in.

What does it mean to accept cookies?

If you accept our cookies, you allow us to improve the HOTELES TURISMO S.L. website to offer you optimal access and give you a more effective and personalized service.

In addition, you can configure your browser to set that only trusted websites or pages you are currently browsing can manage cookies, which allows you to select your preferences.

By providing this policy, HOTELES TURISMO S.L. demonstrates its commitment to the current legislation on the use of cookies, providing you with information so that you can understand what type of cookies we are using and why we do it. With this, we aim to provide you with transparency regarding the data on the navigation carried out from your computer on our website.

This policy is reviewed periodically to ensure its validity, so it may be modified. We recommend that you visit the page regularly, where we will inform you of any updates in this regard.

6. Marketing messages through the Website

Should the User send any type of information to the Entity through the channels made available on its Website for such purposes, the User states, warrants and accepts that she/he is entitled to do so of their own free will, that such information does not breach any rights on intellectual property, brand names, patents, trade secrets or any other right held by third parties, that it is not confidential in nature and that it does not damage third parties.

The User assumes all liability and shall hold the Entity harmless against any disclosure that she/he provides personally on their behalf or on behalf of third parties, to the extent that said liability shall not be bound by restrictions of accuracy, lawfulness, authenticity, origin or ownership.

7. Links to other websites

All links, hypertexts, deep links, framing or any other type of virtual connection through telecommunications networks from any website or URL address (the “Links”) to the Website must be authorized by the Entity.

In the event that the User found Links on the Website to other websites that are managed by third parties, the Entity hereby states that it does not have the staff or technical means for monitoring, checking or approving the content, information and services provided therein. Therefore, the Entity shall not assume any liability whatsoever for any matter related to a website that may have a link to it from the Website. The existence of any link(s) to any third-party website(s) shall not mean that there is a partnership or business relationship between the Entity and the data controller of the third-party website.

The existence of external links on the Website does not imply that the Entity recommends the contents on the landing pages.

Should the Users become aware beyond all reasonable doubt that the Website of third parties to which they are taken from a link conducts activities of an unlawful nature, they should immediately report this to the Entity so that it is able to disable the link to it.

8. Links on other websites to the Website

Should any User, entity or third-party website wish to post a link to the Website, the following conditions shall prevail:

Only full, unbroken links may be created, that is, they must take the User in one click to the URL of the Website and must display the home page of the Website on the whole of the screen. Unless the Entity grants its express written permission to do so, under no circumstances may a website that hosts a link to the Website include it as part of its website or as part of one of its frames or create a browser on any of the Website’s pages.

On the page on which a link is posted, no statements may be made that the Entity has authorized it, unless the Entity has given its express written permission to do so. Should an entity that hosts a link from its website wish to include the trademark, brand, brand name, label, logo, slogan or any other type of feature that identifies the Entity and/or its Website, it must seek express prior written permission to do so.

The Entity does not authorize the posting of links to its Website from others that contain materials, information or contents that are unlawful, illegal, degrading, obscene and, in general, that go against the law, moral codes of conduct, public order or generally accepted social norms.

The Entity neither has the powers nor the human or technical resources to be familiar with, monitor or approve all of the information, contents, products or services provided by other third-party websites that may have links to the Website. The Entity may not be held liable for any aspects relating to other third-party websites that have a link to the Website, including, but not limited to, their operation, access, data, information, files, quality and the reliability of their products and services, the links on them and/or any of their general contents.

9. Liabilities and warranties

The Entity is unable to warrant the reliability, usefulness or veracity of the services or the information provided though its Website, nor the usefulness or veracity of the documentation on events that may be engaged from the Website that are prepared by experts from various sectors.

Therefore, the Entity is unable to warrant nor may it be held liable for:

• The continuity of the contents on the Website.
• The absence of errors in the contents or products.
• The absence of viruses and/or other harmful components on Website or the server that hosts it.
• The invulnerability of the Website’s security measures put in place on it.
• The lack of usefulness or underperformance of the Website’s contents and products.
• The damages caused to any individual or third party arising from the infringement by said individual of the conditions, rules and instructions set by the Entity on its Website or from the violation of the security systems put in place on it.

The Entity may not be held liable for any failures, errors or damage, whether direct or indirect, that the User may experience on their computer system (hardware and software), files or documents stored on it that are caused by or arise from:

• The capacity or quality of the computer system or the presence of a virus on the User’s PC that is used for the connection to the Website’s services and contents.
• Your Internet connection or access.
• A malfunction of your browser, or the use of apps by the User that are not updated versions or for which the relevant end-user license has not been obtained.

However, the Entity hereby states that it has adopted all of the necessary measures within its means and level of technological competence to ensure the Website is up and running, and to avoid the presence and transmission of viruses and other components that may be harmful to the Users.

Should any User become aware of the existence of any content that is unlawful, illegal, in breach of the law of that may be a breach of intellectual and/or industrial property rights, she/he should notify the Entity immediately so that it may proceed to adopt the appropriate measures.

10. Term and modifications

The terms and conditions set out herein are subject to partial or total modifications without prior warning by the Entity. Therefore, they are only valid for the time during which they are posted on the Website. Any modifications, whether partial or total, shall be posted in the same way as these current General Terms and Conditions, so before accessing, browsing or using the Website the User must have read the General Terms and Conditions of Access posted at that time.

The Entity may terminate, suspend or interrupt access to the contents on the Website at any time, whereby the User shall not be entitled to claim any indemnity whatsoever.

11. General provisions

Should one or more of the provisions of these General Terms and Conditions of Access be deemed illegal, null and void or invalid by a Court/Tribunal or other administrative body, the validity, binding nature and lawfulness of the rest of the provisions in the General Terms and Conditions of Access shall not be affected, unless a party alleges that making them null and void or invalid is able to prove that without the clause that had been made null and void or invalid the purposes pursued by these Terms and Conditions could not be fulfilled.

The visitors to this Website and any person or company that uses or acquires any product or service provided on it hereby expressly waives their/its right to any other jurisdiction to which she/he/it may have recourse, whereby they submit, unless not permitted by law, to the jurisdiction and powers of the Courts and Tribunals of the city where the Entity has its registered offices, for the resolution of any matters that may arise in the interpretation, application and performance of these Terms and Conditions, as well as for any claims that may arise from any use made of this Website.